FAQ
Questions people actually ask.
If something here is unclear, email us and we will fix the wording.
The basics
Is this medical advice?
No. VitalHound is a coverage guide. It does not diagnose, treat, or prescribe, and a licensed clinician still decides what is appropriate.
Are you Medicare, or connected to Medicare?
No. We are not Medicare, CMS, an insurer, a pharmacy, or a drug manufacturer. We do not sell plans and we cannot enroll you in one.
Do you submit the prior authorization?
No. Only a licensed prescriber can submit it, and only the plan or program can approve it. We prepare the documentation checklist they need.
Money
What is free?
The questions, the recommended option, and the reasoning behind it. You never have to pay to find out which path is likely cheapest.
What does the $39 checklist include?
A single printable page built from your answers: what to document, which drug and device are covered on your path, what to ask at the visit, and what changes before the program ends in 2027.
Is Medicare’s $50 program always cheapest?
No. If a commercial plan covers the drug, a savings card is often closer to $25 a month. And Extra Help does not reduce that $50 — for a Part D-coverable diagnosis, regular Part D can be cheaper.
Why is a telehealth bundle more expensive?
Bundles near $449 include a prescriber visit in the price. Manufacturer cash for the drug alone is often $149–$299, and a local visit may be cheaper than the bundled one.
Coverage details
Which drugs are in Medicare’s $50 program?
Wegovy (pen and pill), Foundayo, and Zepbound in the KwikPen presentation only. Other Zepbound devices are not part of the program, which is a common reason a claim bounces.
Does the $50 count toward my out-of-pocket total?
No. Program payments sit outside Part D, so they do not credit your deductible or true out-of-pocket total, and Extra Help does not apply to them.
I already filled a GLP-1 through Part D this year. Can I switch?
Generally no — filling a 2026 Part D GLP-1 usually makes you ineligible for the program. Confirm with 1-800-MEDICARE or your plan before anyone files.
What happens after 2027?
The program is scheduled to end December 31, 2027. Open enrollment is when to check whether a 2027 plan gives you a path after that date.
Privacy and clinics
What do you store?
The answers you type and the checklist generated from them, so you can come back to it. We do not sell that data. Payments run through Stripe; we never see your card number.
Can a clinic use this for many patients?
Yes. The clinic plan is $149 per month per location and adds a panel board with status tracking.
Still stuck? hello@soxoa.com — or read how it works.
See what your cheapest option is
Answering the questions is free. If the doctor-ready checklist helps, it's $39 once.